Cyber Service Search helps organizations find cybersecurity and IT help. Trust here means being clear about how listings are reviewed, how provider contact details are protected, what data may be collected, and what the platform does not guarantee.
Cyber Service Search is a free online directory that helps organizations find IT managed service providers, managed security service providers, and security consultants that want to serve nonprofits, small municipalities, tribal governments, small businesses, and similar organizations.
No. Cyber Service Search facilitates discovery and introductions between organizations and providers. It does not provide cybersecurity services, act as a party to any contract, or guarantee the quality, suitability, safety, or legality of listed services.
The organization using the directory does. AI search results, quiz matches, provider profiles, and directory filters are informational tools; organizations should conduct their own due diligence before engaging a provider.
No. Provider submissions are subject to administrative review and approval. Submission does not guarantee that a provider will be listed.
Approved listings may display the provider's name, services, geographic coverage, industries served, and offers for under-resourced organizations, along with other profile details supplied through the listing process.
Providers are responsible for making sure their listing information is accurate, current, and not misleading. Providers can update their listing by submitting the form again or contacting [email protected].
Yes. Cyber Service Search may decline, remove, or revoke access to listings that are inaccurate, misleading, fraudulent, or otherwise harmful to users or the platform.
Provider profile pages display direct contact information. Email verification helps reduce scraping, spam, and misuse of provider data.
When verification is required, Cyber Service Search sends a one-click sign-in link to the email address provided. This avoids asking users to create a password for directory access.
The provider profile verification form checks submitted addresses against a disposable email domain list. If a legitimate email address is rejected, contact [email protected].
No. The Terms prohibit scraping, automated extraction, compiling provider data for competing services, AI model training, unsolicited marketing, or any purpose other than finding cybersecurity services for your organization.
No. Cyber Service Search does not sell personal data and does not share information for cross-context behavioral advertising.
Depending on how you use the platform, Cyber Service Search may collect information such as an email address used for verification, communications you send, search queries, provider interactions, and limited technical usage data.
The Privacy Policy states that Cyber Service Search uses Plausible Analytics, a cookieless analytics service that does not assign a persistent visitor ID or track users across other websites.
Contact [email protected] to ask privacy questions or submit a privacy request.
AI search sends the user's query and a compact provider catalog to the AI service so it can return relevant provider IDs. The catalog includes matching fields such as services, location, industries, organization types served, descriptions, offers, and verification status.
The current AI search function uses Google's Gemini API.
No. AI search results and quiz match scores are informational only and may be incomplete, inaccurate, or unsuitable for a specific organization.
Yes. AI search queries may be logged with result counts to improve search quality.
If you are verified and view a provider profile, the platform may create a lead record for that provider to enable them to receive reports of engagements generated from Cyber Service Search.
The platform may log the provider website click.
No. Any agreement between an organization and a provider is solely between those parties.
No. Provider websites and other third-party resources have their own privacy and security practices. Review those policies before sharing information with a third-party service.
No. Cyber Service Search helps users discover providers, but does not control third-party websites, contracts, services, or security practices.
Email [email protected] with the provider name, the issue you noticed, and any supporting details.
Email [email protected] with a description of the concern. Cyber Service Search may remove listings or revoke access when conduct violates the Terms or harms users or the platform.
Providers can submit updated listing information through the listing form or contact [email protected] to request changes or removal.
Contact Cyber Service Search at [email protected]. You can also review the Privacy Policy and Terms of Service.